By Jan Bryant
I recently heard a song I liked called “If I Only Had Time”. It made me think how often we hear, or say, those few words. I was also reminded that the concept of time is extremely ambiguous. It shouldn’t be. We all know the scientific facts – there are definitely sixty seconds in a minute and sixty minutes in an hour – but that’s not how it feels on a daily basis!
Look at all the emotional clichés we use to relate our view of time. Time can race by. Or, it can drag. We can make time. We can lose time. We’re often trying to find time. Time is regularly blamed for problems we experience and used as part of our excuses for commitments we haven’t met. Interestingly, both our best times and our worst times can be caused by having too much time on our hands, or too little.
So let’s be clear on this – we rarely relate to time from a scientific point of view, and we regularly relate to time from a subjective and emotional point of view. The big question is – how does this somewhat irrational relationship with time impact on building healthy and productive relationships in our business and private lives?
Many years ago, attending a Time Management course, the trainer said that whenever we say “I can’t find time to do that” we give away our adult responsibility. It’s behaving like a captive with no choice. He said that we would do better to say, with honesty, “I just didn’t make the time to do that.” He argued that we are making choices all the time about what we will “make time for” and what we “can’t find time to do”.
I began to consciously notice my time choices. I quickly noticed that I rarely “found time” to do the long walks on cold mornings. I noticed that the breakfast dishes now seemed far more important than hitting the frosty streets in tracksuit and runners. By the time I had finished the dishes, plus another dozen indoor tasks I usually avoided, there just wasn’t enough time for that walk!
One of my friends told me that her husband worked such long hours that he never had time to mow the lawns but never missed his Saturday golf game. A 23 year old I know can’t find the time to complete her university course work, but sits up late each night chatting online with friends and strangers from all over the world.
In our private lives, many of these choices being made about what to do, and what to leave undone, may not seem to matter that much. But we have to consider the bigger picture and examine the habits we create in our choices around time.
As you read this, ask yourself – do I “make time for” the things that promote my health, my productivity and my overall wellbeing? When our lives are filled and overflowing with things that have to be done just to keep us on the economic track, that concept of wellbeing is easily pushed aside. At the same time we know; we think better, work better, love better, and feel better, when we look after ourselves and care about the choices we make on how we spend our time.
In our business lives, our time related choices can seem daunting. Many employees feel as though they face a barrage of constantly varying tasks, with demanding deadlines, driven by competing colleagues. Their choices in time management become enmeshed in the dramas of the people around them. The principles of task assessment and prioritising can seem impossible. The struggle to stay afloat can easily swamp any concept of planned productivity.
When worry and frantic effort become our major time management tools, productivity decreases along with personal wellbeing. At that stage employees often need support to re-assess their declining situation and reclaim the time management habits that produce satisfaction and a sense of self-management. At work, as well as privately, what matters is our relationship with time and how we decide to interact with the time available and the others who share that time.
Sometimes we learn that the best time management decision we can make is to choose to come to a complete stop. Step back and assess our current attitude and behaviour, then decide on our next best step. Increasing our effort when we’re heading down the wrong track has never been a productive strategy.
There are two main parts to the challenges we face around personal and workplace time choices. The first is to have enough self-awareness to know what best assists our wellbeing and what most drains it. For instance, the one kilometre walk to the shop to buy an apple beats sitting on the couch all day eating chocolate biscuits. Producing a prioritised plan for a workday that we know is going to be overfull, beats doing whatever task captures our attention next. Not all situations however, are as obvious as these ones, and our wellbeing must include our psychological health, our physical health, and our capability health, and that’s a pretty complex mix.
The second part to the challenge is recognising that if we don’t want to do something, even when it’s for a good outcome, it will be very easy to find other things that “must” be done instead. When we are motivated to avoid a certain task, we find it very easy to feel motivated to commit time to an alternative such as email, or a chat, or even tidying the workplace kitchen.
Playing the procrastination game is not the end of the world, but we need to consciously accept the outcomes that regularly follow. They might include loading our bag with unfinished work to take home that night, or having to skip lunch to catch up the next day. When we procrastinate at home or at work, we are clearly managing our available time, but we are managing for avoidance not for achievement. Avoidance rarely produces that happy sigh of contentment we get from task or project completion.
Contemporary research indicates that many benefits flow from increasing our wellbeing, making productive choices, and creating time to ensure those choices happen. We can certainly build a healthier relationship with the concept of time and see it more as an enabler, rather than as a negative force. More importantly, we also build a healthier relationship with ourselves and the way we think and act in all aspects of our life, and that flows on to others around us – and how nice is that!
If you’re still with me you obviously made the choice to take time to read this article to the end. I hope you think it was time well spent. So what are you going to do next? Will it be a “must”, a “should”, a “might” or a “could”? Whatever you choose, I wish you a productive, satisfying and healthy time!
Month: May 2016
by Glenda May
“If all the great athletes need a coach, why don’t I?”
What exactly is coaching? And how does it differ from mentoring? Although the arts of mentoring and coaching have been developed over many centuries, there are no formally agreed definitions.
Pursuing the athletics metaphor, one helpful definition is to think of your coach sitting in the arena watching you perform a particular skill. There are certain behaviours required to ensure that you achieve the best outcome, eg watch the ball, and keep your arm straight.
Once mastered and you are now successfully playing on the international arena, you might be having difficulty with the pressure of media attention, or being away from family. This is where a mentor can help you, by exploring more personal and holistic areas than simply your performance itself.
However, it doesn’t really matter what label you give the mentor, it’s what happens in the process so that the mentee can develop from ‘good to great’. A mentor will wear a number of hats, including catalyst, celebrator, challenger, critic, confidante, and cheerleader. A useful working definition is “someone who guides their mentee to develop both personally and professionally to be the best they possibly can be”.
Overall, your mentor is a wise, trusted advisor who can help you on the road to success.
What could an organisation expect from implementing a mentoring program?
You will be providing your high-potential employees with skills and competencies in a non-threatening, supportive and encouraging environment.
Leaders or potential leaders are given an opportunity to develop and enhance their mentoring skills. For non-leaders, this could mean growing the skills they need to undertake a leadership role in future.
Support networks are created for employees during times of organisational change. Enhanced information sharing improves communication amongst employees, especially in different areas of the business. Your organisation will retain employees, therefore reducing turnover and loss of business knowledge.
Why is mentoring relevant now?
According to Access Economics data, in 2004 the number of workers worker entering workforce was 200,000 per annum. The number of workers entering the workforce in 2050 is projected to be 12,000 – 15,000. There is a critical need to develop talent with the loss of senior role models as the baby boomers leave.
Critical Success Factors
To implement successful mentoring programs in your organisation, take note of these eight common factors from other programs: voluntary participation; learning contracts or agreements; setting clear goals; linking the goals to behavioural outcomes; manageable steps; relationship building; effective communication skills; and evaluation.
People are more motivated to change when they freely choose to do so. As much as possible, allow mentees to decide whether or not they will participate in the development process, and have them set the change goals themselves. Market the mentoring program as focused on “development’ rather that ‘deficit’ so that it is not seen as a remediation program, but a corporate initiative that is linked to reward and recognition.
Set up learning contracts or agreements as part of the process to ensure clear shared understanding and enhance commitment.
Set clear SMART (specific and stretching, measurable, attractive, realistic and relevant, time-framed) goals, action plans, and desired outcomes. Goals can be broad and focused on anything the mentee feels will help them to be a more productive and motivated worker.
Determine the competencies that are most critical for effective job performance in a particular type of job. Make sure the competencies are congruent with your organisation’s culture and overall strategy. Help the mentee see the link between their goals and the organisational goals.
Change is more likely to occur if the change process is divided into manageable steps. Help the mentee understand when their goals are likely to ‘break’ them rather than ‘stretch’ them. The mentee is then more able to predict and pre-empt possible obstacles that might derail them from achieving their goals.
Questionnaires can be used to assist in matching mentoring pairs on the basis of expectations, background, interests, skills, business units, and personality styles. However retain an opportunity for either party to withdraw without any blame or shame, if it’s felt the chemistry is not sufficient for an ongoing relationship.
Consider setting up monthly training sessions to train mentors in insightful questioning, respectful listening and providing constructive feedback in a way that enabled mentees to accept and appreciate it more readily.
To see if the development effort of mentoring has lasting effects, evaluate it. When possible, find unobtrusive measures of the competence or skill as shown on the job, before and after mentoring and also at least two months later. One-year follow-ups also are highly desirable. In addition to charting progress on the acquisition of competencies, also assess the impact on important job-related outcomes, such as performance measures, and indicators of adjustment such as absenteeism, grievances, health status, etc.
Everyone benefits
You will find that, surprisingly, it is not only the mentees who find a mentoring program helpful.
The mentee will find: improved self-confidence and self-esteem; increased motivation; enhanced skills; broadening horizons and experience; and raised achievements and aspirations.
The mentor can expect to find: immense satisfaction from helping another person grow; development of interpersonal and communication skills; increased self-awareness; and seeing the organisation with fresh eyes.
Your organisation will also benefit by: development of your employees’ skills and motivation; instilling a feel good factor in staff; enhancing your reputation as an employer of choice; and shared learning means less compartmentalisation of knowledge.
Mentee, mentor and organisation – mentoring works three ways.